A token is a unit of measurement used to quantify the amount of code scanned by AuditBase. Each code scan consumes a certain number of tokens based on the size and complexity of the code. As a rough estimate, 1,000 tokens equal about 150 lines of code. For example, with the 10,000 free tokens you receive upon signup, you can scan approximately 1,500 lines of code. This allows us to provide precise billing based on the actual amount of code you need to scan.

If you exceed your monthly token limit, you will be notified and your usage will be temporarily paused. You can choose to approve additional charges to continue using the service or upgrade your plan for higher limits.

The soft cap is a monthly spending limit that helps prevent unexpectedly high invoices. When you reach 80% and 100% of your soft cap, you will receive notifications. Once you hit the soft cap, you can approve additional charges to continue using the service.

Yes, you can pre-pay your invoice at any time before the billing period ends. This helps manage your spending and ensures uninterrupted service. Simply go to your billing settings to make a pre-payment.

We accept major credit cards, including Visa, MasterCard, American Express, and Discover. You need to add a valid credit card to your account to claim your free tokens and subscribe to a plan. We accept crypto as a form of payment for Enterprise customers.

If your payment fails, you will receive a notification and a grace period to update your payment information. During this period, your usage may be restricted until the payment is successfully processed.

Yes, when you sign up for the pay-as-you-go plan, you receive 10,000 tokens for free. This allows you to try our service without any initial cost. A valid credit card is required to claim the free tokens.

You can view your token usage and billing history on your dashboard. The dashboard provides real-time stats on your token usage, billing history, and upcoming invoices.

The Professional plan includes enhanced code scanning features and priority support. The Enterprise plan offers all professional features, dedicated support, custom integrations, and additional discounts. Contact our sales team for more details on custom pricing and features for the Enterprise plan.

Yes, you can upgrade or downgrade your plan at any time through your account settings. The changes will take effect immediately, and any additional charges or credits will be applied to your next billing cycle.